In order for us to be able to process your order to your satisfaction, we need you to provide us with some personal information. The security of your data is of paramount importance to us and we respect and comply with all regulations concerning the protection of your personal data. In this document, you will learn what data we collect, how we use it, with whom we share it, how you can control the processing, and the rights you have in relation to the processing.

Who is the controller for the processing of personal data

Data collected when you leave a comment on our website

When customers leave comments on the site, we collect the data that is displayed in the comment form as well as the users IP address and browser user-agent to protect against spam.

How we use data

Handling your order

We use the data we collect when creating an order to process it. We also need this data for our accounting purposes. All data we collect from you is in accordance with our terms and conditions.

Communication with customers

We use your contact information to send you notifications related to the processing of your order, or to respond to your suggestions, questions about your order, delivery, if you want to make changes to your order, or to change details such as delivery address, etc. We also process your contact details and details of your purchases in the event of a complaint.

Improving our services and marketing

We collect information about visits and movements on our site and the products displayed for the purposes of improving our service, analytics, making our online store more efficient, improving the style, making it more intuitive and making your user experience more enjoyable. They are also used to better target ads and marketing campaigns on our site and other sites.

Security and protection of rights

We also use your data to ensure the security of the services we provide, to respond to claims made against us, for proceedings before government authorities who control our activities and to enforce claims made against us.

Cookies

We also use cookies and similar tools for all of the above purposes. For more information about the terms and conditions and their use, please see the Cookies section at the end of this document.

Legal bases for the use of your personal data

In accordance with the requirements of data protection legislation, we are obliged to inform you of the legal basis for the processing of your personal data:

1. Fulfillment of the contract – in the case of ordering goods, but also in the case of your participation in the competition and also when informing you about discounts to which you are entitled
2. Fulfilling our legal obligations – when we keep data about you and your business in our accounting records or when we disclose data to government and other authorities that supervise our activities or that resolve disputes or enforce decisions.

Who we disclose your data to

Your personal data will not be disclosed, made available or given to third parties anywhere except in the following situations:

1. We disclose data to third parties in the case of the delivery service you have chosen ( Slovenská pošta, Packeta, etc.)
2. We work with partners who provide us with analytics and advertising services. These allow us to better understand how users use our site for the purpose of placing advertising on the internet. These companies use cookies and similar technologies to collect data about your interaction with our services and other sites. For more information about these services and how to protect your privacy, please see the Cookies section at the end of this document.
3. We may also retain or disclose your data to third parties for legal reasons, to comply with legal obligations, to comply with requests from government or other authorities, to assert or defend claims against us, or in proceedings where others assert claims against us. This category includes, for example, courts, governmental and other authorities competent to exercise control over our activities, to resolve disputes or enforce decisions, or our legal or accounting advisors.

How we protect your rights

We do not transfer your data to third countries outside the EU. In accordance with the requirements of applicable legislation, we take all necessary security, technical and organisational measures to protect your personal data.

How long we keep your data

We retain the personal data you have provided to us for the purpose of processing your order for the period necessary to exercise the rights and obligations under the contractual relationship between the customer and the seller, and to assert claims arising from this contract, and until the expiry of the need to archive these data for other legal bases.

What are your rights

You have the right to obtain confirmation from us as to whether we are processing data about you and, if we are processing your data, we will provide you with information about what data we are processing, for what purpose, to whom your data has been disclosed, whether it has been transferred to a third country and how long we will keep your personal data.

You can exercise this right by sending an email or written request to our contact details at the beginning of this document. If you exercise this right, we will inform you of the processing within 30 days from the date of receipt at our address. In justified cases, we may extend this period to 60 days.

You can do the same if you believe that we are processing your personal data or if there has been a change to your personal data.

You also have the right to request the deletion of your data if:

• the data are no longer necessary for the purposes for which they were collected
• you withdraw your consent to the processing of your personal data and there is no other legal basis for the processing
• Your data has been illegally obtained

If you exercise the right to erasure of your data, we will also erase any personal data disclosed and inform the other recipients of your data that you have exercised your right to erasure.

You can also request a temporary restriction of the processing of your data in the following cases:

• if you believe that we are processing your personal data incorrectly, pending verification of its accuracy
• the processing of your data is unlawful and you choose to restrict the processing of your data instead of deleting it
• we no longer need your personal data for processing purposes, but it is necessary for your own demonstration purposes
• if you object to the processing of your personal data, until verification

If you believe that the processing of your personal data is in breach of applicable law, you have the right to lodge a complaint with the supervisory authority – the Office for Personal Data Protection of the Slovak Republic

What are cookies and why do we use them

1. Functional and technical cookies – these cookies ensure the proper functioning of our online shop, for example, they ensure the storage of goods in the shopping cart or enable the effective display of content. Without these cookies, our website would not function properly, their use is necessary, their retention period is short and therefore we do not ask your consent to store and access them.
2. Customer comments on our site – When you submit your comment to our site, an anonymised string generated from your email address (also called a hash) may be provided to Gravatar to verify that you are using it. Gravatar’s privacy policy can be found at: https://automattic.com/privacy/. Once your comment has been approved, your profile photo will be publicly displayed along with the content of your comment.When uploading images to the website, you should avoid uploading images with EXIF GPS location data. Visitors to the site can download and view any location data from the images.If you post a comment on our site, you may consent to your name, email address and website being stored in cookies. This is for your convenience, so that you don’t have to refill your details again when adding another comment. These cookies are valid for one year.
3. Analytical cookies – titer cookies are used to collect data about traffic to our online shop and also to detect how you move around our online shop so that we can optimise it and make it as easy for you to use as possible. As we have taken measures to prevent the misuse of these cookies, anonymisation on the part of our suppliers, we do not ask for your consent to use them. For these purposes, we use the services of a third party: Google Analytics, Google Ireland, Gordon House, Barrow Street, Dublin 4, Ireland, Google Analytics Privacy Policy can be found at https://support.google.com/analytics, to refuse cookies you can install a software add-on at https://tools.google.com/dlpage/gaoptout
4. Marketing and advertising cookies – we use titer cookies to show vampirliğin advertising that may be of interest to you and to carry out similar marketing activities. We only store cookies of this type on the basis of your consent. We use third party services for these cookies – Google AdWords, Google Irekand Limited, Gordon House, Barrow Street, Dublin 4, Ireland, Google AdWords privacy policy can be found at https://support.google.com/analytics, you can set or refuse these cookies at https://adssettings.google.com/authenticated, Facebook Pixel, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, Facebook Pixel’s privacy policy can be found at https://www.facebook.com/privacy, you can refuse cookies at https://www.facebook.com/adpreferences

How you can manage or restrict the use of cookies on our site:

1. Browser settings – most browsers have basic settings that accept the use of cookies, setting them will allow you to delete or reject cookies. If you choose this solution, some of the services provided may not work properly.
2. Third party – the third party solutions mentioned above can be used to limit the use of cookies.